Supply Chain Management

Related ESG :
Partnership : Supply chain
No Poverty Zero Hunger Good Health and Well-Being Clean Water and Sanitation Affordable and Clean Energy Decent Work and Economic Growth Industry, Innovation and Infrastructure Responsible Consumption and Production Climate Action Life Below Water

Management approach

Policy and approach

In the recent context of rapid globalization and the expansion of social issues to be solved, there is an even stronger demand for CSR activities and risk management, as "contribution to the building and development of a sustainable society" is a corporate social responsibility.

In this environment, it is imperative for us to promote procurement activities that place greater emphasis than ever before on CSR factors such as the natural environment and labor environment, and human rights, in addition to the conventional quality, performance, price, and delivery conditions, when procuring products, materials, raw materials, and other items.

Toyobo group is contributing to achieve the SDGs, which support the development of a sustainable society, throughout our entire supply chain by establishing an appropriate trading policy and conducting procurement and logistics responsibly.

Based on the principle of “2. Fair business practices” in the TOYOBO Group Charter of Corporate Behavior, we practice fair competition and dealings, responsible procurements & logistics and, maintain sound relationships with society and stakeholders, including customers and business partners.

We have formulated CSR Procurement Guidelines that deal with matters such as legal compliance, fair trade, consideration for the environment, and respect for human rights (including the prohibition of child labor or forced labor and discrimination based on gender identity including LGBTQ), and Green Procurement Guidelines that are considerate of the environment. In September 2022, we revised the CSR Procurement Guidelines based on various recent global issues.

< Basic Policy on Transactions in Procurement and Logistics >

  1. Compliance

    We comply with the laws and regulations of the countries and regions in which we operate, respect corporate ethics and social norms, and behave conscientiously.

  2. Securing fairness, equality and transparency

    We open the door wide to all companies and make fair and impartial judgments to ensure that business transactions are conducted in a highly transparent manner.

  3. Partnership

    We make efforts to build sustainable partnerships with our business associates so that we can all grow by deepening mutual understanding through active dialogue.

  4. Promotion of CSR-based procurement

    We promote business practices that meet our standard of corporate social responsibility, such as respect for human rights, environmental protection, product safety, quality assurance, and industrial safety and health.

  • Promote CSR and actively work toward social contribution
  • Maintain and strengthen legal and other compliance, fair business transactions, and corporate ethics
  • Maintain and strengthen environmental activities
  • Assure quality and safety in our supply of products
  • Respect human rights
  • Disclose information to stakeholders and engage in dialogue in a timely and appropriate manner, and maintain and strengthen information security measures

CSR procurement

We have formulated our CSR Procurement Guidelines and Green Procurement Guidelines with the aim of fulfilling our social responsibilities, such as ensuring legal compliance, product quality and safety and respect for human rights, and enhancing value throughout our entire supply chain through initiatives such as contributing to regional communities and environmental conservation. In addition to sharing these guidelines through our website, we carry out CSR procurement surveys for business partners requesting their understanding and cooperation in actively advancing initiatives.

Targets and KPIs

< Targets >

・Throughout its supply chain, Toyobo group aims to realize procurement and logistics that involve fair and sincere transactions, respect human rights, are environmentally friendly, and consider impact on both society and the environment.

・We will reduce CO2 emissions by promoting green logistics, such as implementing a modal shift to rail and sea transportation and improving loading efficiency.

< KPIs and results >

Initiatives KPIs Targets Results (FY2023)
  • Realize sustainable, responsible procurement and logistics
  • Carry out transactions that are fair and respect human rights
  • Build a low-carbon society
Ratio of CSR procurement surveys returned
90% or above
(In years when a survey is not implemented, we carry out dialogue with business partners that past surveys have shown have issues)
93% (FY2022)
In FY2023, we implemented corrective measures and a review of our CSR Procurement Guidelines based on the findings of the questionnaire.
Ratio of reduction in CO2 emissions per unit of transportation* in relation to logistics
Year on year reduction of 0.5%
Year on year reduction of 5.3%
  • CO2 emissions per unit of transportation (in g-CO2/t-km) represents the number of grams (g) of CO2 emitted per tonne of goods transported over one kilometer.


Fairness and transparency in trade

We take a rigorous approach to ensuring fairness and transparency, based on sound trading. We do not give or accept gifts or entertainment in order to secure unjust profit or preferential treatment from our business partners, and we have established a prior consent system to strengthen our checking system to ensure that actions that go beyond what is deemed socially acceptable do not occur.

Toyobo group CSR procurement seminar

In October 2023, we distributed a movie of the CSR procurement briefing to our approximately 500 major suppliers worldwide.

At the seminar, we explained the sustainability initiatives of Toyobo group, including carbon neutrality, respect for human rights, and CSR procurement, and requested compliance with the Toyobo Group CSR Procurement Guidelines. We also expressed our commitment to cooperate with our suppliers and contribute to the development of a sustainable society throughout the supply chain.

* Theme for FY2024
  • ・Message from the officer in charge
  • ・Toyobo group's sustainability initiatives
  • ・Toyobo group's CSR Procurement Policy and whistleblower protection system
  • ・Request for responses to CSR procurement questionnaire

CSR procurement survey

Implementation of the CSR procurement survey and risk assessments

Our company communicates our CSR Procurement Guidelines to major business partners worldwide and conducts risk assessments concerning information security and social issues such as the environment and safety, human rights, labor, and compliance (including the prevention of graft, bribery, fraud, money laundering, and other corruption). In these risk assessments, we conduct questionnaire surveys aimed at major business partners worldwide, based on our CSR Procurement Guidelines. From the self-assessments returned in the questionnaire, we connect improvement activities to the consideration of impacts on society and the environment and the reduction of risks. In concert with both suppliers and buyers, we work to promote CSR procurement that enhances the sustainability of society.

We conduct the questionnaire every other year, with the most recent conducted in FY2022. In FY2023, we enacted corrective measures based on the results of the questionnaire, and revised our CSR Procurement Guidelines.

Engagement with new and existing business partners

We ask new business partners to cooperate with our questionnaires when we commence business with these, and periodically make the same request to existing business partners. We then perform risk assessments. We confirm that new business partners have acknowledged our CSR Procurement Guidelines at the start of business with us.

Engagement with new and existing business partners

Results obtained in CSR procurement surveys in FY2022

CSR procurement surveys covers social issues such as the environment, safety, human rights, labor, and compliance (including prevention of bribery, embezzlement, and other forms of corruption), as well as information security. Through these surveys, we are able to evaluate suppliers' risk in relation to social issues. We collaborate with suppliers to address the issues identified through risk assessment, and we strive to enhance the overall level of CSR activities throughout the supply chain. When we begin doing business with a new supplier, we ask them to assist us by responding to a survey, and we also ask existing suppliers to collaborate on surveys. If issues are identified through a CSR procurement survey, we take corrective measures.

1. Survey overview

● Aggregation scope and no. of suppliers covered 185 suppliers representing 90% of overall transaction volume

● Breakdown of Suppliers

Raw materials suppliers Equipment and machinery suppliers Logistics providers Outsourced manufactures, etc.
60% 15% 6% 19%

● Survey content
The survey was drawn up based on the Toyobo group's CSR Procurement Guidelines. The CSR Procurement Guidelines were compiled with reference to SDGs, the UN Global Compact, and the Charter of Corporate Behavior promoted by the Japan Business Federation (Keidanren).

● Survey items
Compliance and ethics / Supply chain management / Stakeholders / Risk management / Environmental activities / Human rights and working conditions / Promotion structure / Product safety

2. Aggregated results

The survey completion and return rate for tier-one suppliers was 93% (172 out of 185 companies).

Risk assessment rank Points band No. of companies Share of total Content and response
A 96 points or higher 116 67% CSR measures implemented are excellent → Feedback on survey results
B 80-95 points 51 30% CSR measures implemented are adequate → Feedback on survey results
C 60-79 points 4 2% Response: engage in dialogue with the supplier
D 40-59 points 1 1% Response: engage in dialogue with the supplier and request improvements
E Less than 40 points 0 0% Response: engage in dialogue with the supplier and request improvements, and consider whether to continue doing business with that supplier
Evaluation results of CSR procurement survey

Evaluation results of CSR procurement survey

Evaluation scores of CSR procurement survey

Evaluation scores of CSR procurement survey

3. Evaluation results

The survey results showed no compliance violations relating to matters such as the environment or product quality. With regard to supply chain management, an area where evaluation performance tended to be quite low overall, we asked each company to promote measures in this area, emphasizing its importance.

With respect to the five companies that were deemed to have relatively high risk (i.e., those companies ranked as C or D) based on the evaluation results, we undertook verification by engaging in dialogue with these companies. Through this process, we confirmed that two of the companies in question were actually implementing CSR measures without any significant problems. The remaining three companies had been unable to implement CSR measures properly because they did not have a CSR promotion structure in place. We provided them with support and guidance by introducing case studies of measures that we had taken, and we asked them to put in place the necessary systems and promote CSR.
Secondary suppliers (115 suppliers) were also surveyed, and no suppliers were identified as being at high risk.

Green procurement

In order to contribute to the creation of a sustainable society, we carry out procurement from suppliers who actively work to conserve the environment and procure materials that have low environmental impact on a priority basis. Additionally, we have formulated Green Procurement Guidelines with the aim of promoting environmentally friendly procurement. We ask our business partners to understand our green procurement approach and provide the following information regarding chemical content.

(1) That the material does not contain any of the prohibited substances specified by Toyobo.

(2) That the content of hazardous substances specified by Toyobo has been identified.

In fiscal 2022, we revised our “Chemical Content Information Sheet” based on the information sharing scheme “chemSHERPA®”, developed by Japan's Ministry of Economy, and the 'Information Sheet on Chemical Substance Content' has been revised in accordance with amendments to laws and regulations, and the survey has been carried out among suppliers. For general purchased goods, we are promoting green purchasing with the use of environmental labels.

  • "chemSHERPA®" is a registered trademark of the Japan Environmental Management Association for Industry (JEMAI).

Educational activities for sustainable procurement

As training, we have all personnel (100%) with responsibilities for procurement and logistics read through the TOYOBO Group Compliance Manual -including the CSR Procurement Guidelines—together on an annual basis. During these training activities, each Procurement and Logistics Department group manager ensures that relevant personnel are familiar with the CSR Procurement Guidelines.

We also guide and foster our procurement and logistics staff by setting "contribution to sustainable procurement (stable procurement)" as a target in their personnel performance evaluation and managing their progress.

We also incorporate goals related to contribution to sustainable procurement (stable procurement) into personnel evaluations of procurement and logistics staff, and conduct guidance and training on topics including management of progress toward the goals.

Addressing conflict minerals

In our CSR Procurement Guidelines, our group calls for the promotion of responsible procurement with respect to regulations on conflict minerals.

Using Specified Chemical Substances Data Sheets, we investigate whether conflict minerals are used in the raw materials behind all of our company's products.

In FY2023, we also investigated products that contain tin, tantalum, tungsten, and gold among their raw materials. We also prepared an internal survey and response system that lets us provide prompt and proper responses to survey requests from customers regarding conflict minerals.

Resolving social issues in logistics

To resolve social issues in logistics, we are pushing forward with initiatives to reduce the environmental impact and reform the work style in logistics. To reduce our environmental impacts, we are working to shorten transport distances by utilizing the ports closest to our business sites, to make modal shifts to ships and railroads, and to enhance loading efficiency through vehicle allocation simulations using logistics systems. We are also sharing logistics and storage with other companies (including joint shipment, making use of returning trucks, securing joint storage space), and are encouraging the introduction of systems that enable visualization of the logistics situation.

Additionally, we formulated a voluntary action declaration in support of the “White Logistics Movement”* advocated by Japan's Ministry of Land, Infrastructure, Transport and Tourism, Ministry of Economy, Trade and Industry and Ministry of Agriculture, Forestry and Fisheries. We disclose our various initiatives, including “Logistics improvement proposals and cooperation,” “Utilization of pallets, etc.,” “Modal shift to sea and rail transport,” “Consideration of compliance with applicable legislation when selecting logistics operators,” and “Safety measures for freight handling.”

  • A movement in which all the parties involved in logistics cooperate to propose and implement mutually beneficial improvements
Toyobo's voluntary action declaration in support of the “White Logistics Movement”
Action Details
Cooperation and proposed improvements regarding logistics We will deal sincerely with requests from business and logistics partners concerning cooperation and proposed improvements regarding logistics.
Use of pallets, etc. We will use pallets to transport some of our products, reducing the amount of work hours required for transportation.
Modal shift to sea and rail transport For long-distance transportation, we will shift from truck transport to ferry or rail. Additionally, we will encourage the use of the ports closest to our plants.
Consideration of compliance when choosing contractors When selecting logistics contractors, we will consider their record of compliance with relevant laws and regulations.
Safety measures during cargo handling We will implement measures to prevent accidents during cargo handling work, such as clearly demonstrating safe work procedures.

Response to natural disasters, etc.

In recent years, various areas have experienced significant damage from earthquakes, typhoons, and sudden localized rainstorms. We have gained knowledge in the process of responding to these events, and aim to realize even more stable procurement and logistics.

As part of our Business Continuity Plan (BCP), we strive to identify and manage risks throughout the supply chain. For procurement, we are looking to procure raw materials from multiple regions, and for logistics, we are establishing alternative transportation means and routes in collaboration with logistics operators.

Participation in initiatives

In January 2020, we joined the "Global Compact Network Japan", and since FY2022, through participation in its supply chain subcommittee, we have been gathering information and applying it to our daily activities.

Declaration of partnership building

In October 2020, we agreed with the aims of the Council on Promoting Partnership Building for Cultivating the Future promoted by the Cabinet Office and the Small and Medium Enterprise Agency, and announced our "Declaration of Partnership Building".

In this declaration, We expressed our commitment to contribute to solving social and environmental issues throughout our supply chain. Based on the declaration, we will endeavor to add value with our entire supply chain.

Response to whistleblower protection system

We have established a consultation and contact point for businenss partners on our website.

It receives reports and inquiries for violations or suspected violations of laws and regulations, and corporate ethics. In compliance with the Privacy Policy, we have established a system to prevent any disadvantage to the persons consulting with us as a result of consultation or reporting.

Main items for consultation
  1. 1.Violations or suspected violations of laws and regulations, and corporate ethics, etc.
  2. 2.Acts violating respect for human rights
  3. 3.Acts violating our CSR Procurement Guidelines