Policy and approach
The Toyobo Group Corporate Philosophy, Jun-Ri-Soku-Yu (adhering to reason leads to prosperity), forms the basis of our compliance activities. In particular, the idea of “thinking rationally and logically, as well as respect for ethics and morals, the fundamental nature of being human.”
Furthermore, based on the fundamental principles stated in the TOYOBO Group Charter of Corporate Behavior, the Group has summarized the rules that employees must follow in the TOYOBO Group Compliance Manual in a specific and easy-to-understand manner and works to promote understanding and widespread awareness of the rules among Group employees. The manual has been translated into the languages of countries and regions where Toyobo and its Group companies operate, including English and Chinese, and has also been distributed to employees of overseas affiliates.
＜TOYOBO Group Compliance Manual/TOYOBO Group Employee Conduct Standards (theme excerpts only)＞ (19th edition, November 1, 2020)
- Handling of company secrets
- Handling of personal information
- Engaging in fair transactions
- Appropriate transactions with subcontractors
- Responsible procurement and logistics
- Rules on security trade control (export management)
- Management of export/import cargo and prevention of undeclared exports and imports
- Handling of gifts and entertainment (prevention of bribery)
- Handling of political donations, etc.
- Intellectual property
- Proper accounting
- Conclusion of contracts
- Rules on credit management
- Timely and appropriate information disclosure
- Prohibition of insider trading
- Respect for human rights
- Ensuring quality and safety
- Provision of information on products and services
- Appropriate handling of quality data, etc.
- Rules on research and development activities
- Customer service
- Respect for diversity in the workplace
- Prevention of harassment
- Safety and health
- Appropriate working hours management
- Business activities taking the global environment into consideration
- Promotion of social contribution
- Process safety and disaster prevention
- Duty of care on overseas assignments and business trips
- Response to anti-social forces, etc.
- Ensuring cybersecurity
- Social rules
Relevant Policies and Guidelines, etc.
A Compliance Committee is comprised of members from the Board of Corporate Executive Officers and Controlling Supervisors. The goal is to promote Group-wide compliance from a management perspective. A Compliance Promotion Committee has also been established as a sub-committee, which considers and promotes specific initiatives.
In fiscal 2020, the Compliance Committee convened twice, and the Compliance Promotion Committee convened four times. The committees clarified their policy and standards, and debated/finalized various measures related to enhancing the effectiveness of education, training and preventive measures.
Compliance promotion cycle
Compliance consultation centers
Toyobo provides the Complaint Handling Committee and Compliance Consultation Centers as the internal reporting service, which is for all Group employees and accepts consultations and reports on human rights. So that employees can use the consultation centers with peace of mind, we guarantee protection of privacy, including the names of people who seek consultations, and that there will be no disadvantage for employees who consult or report. This prevents as well as quickly detects workplace legal violations and other instances of wrongdoing.
- Users of consultation centers
- Toyobo Group officers and employees
- Temporary employees and employees seconded from other companies who are engaged in the Toyobo Group's business
- Officers and employees of the Toyobo Group's trading partners
* Retirees are also included in the above.
- Topics for consultation
(1) Legal violations and violations of internal regulations and rules
(2) Conduct contrary to the Compliance Manual
(3) Workplace harassment
(4) Other conduct suspected of being illegal or dishonest, etc.
Number of consultations
Targets and KPI
Each and every employee complies with laws, regulations, and rules and acts transparently and appropriately, fostering an ethical corporate environment and culture.
＜KPI and Results＞
|Initiatives||KPI||Targets (FY2026)||Results (FY2020)|
Initiatives in fiscal 2020
In fiscal 2020, we developed various activities to enhance awareness of compliance, based on the slogan “Sensitivity and Reporting” as well as working to clarify policies and standards and working to increase the effectiveness of education, training, and preventative measures.
Revision and dissemination of compliance manual
The TOYOBO Group Compliance Manual, which is the foundation of the Group’s compliance activities, has been revised and distributed to Group employees, who also read through the texts together in each workplace in Compliance Enforcement Month in November.
Tackling the key issue of bribery, gifts, entertainment
Policies and guidelines have been established to address bribery, gifts, entertainment. Rules concerning gifts and entertainment have also been put in place in order to build fair and healthy relationships with our clients as well as partner companies, and we have introduced a reporting system for the receipt of such gifts and entertainment.
We provide compliance education by job level for managers, new employees, and employees who have been promoted. We also provide education for expats and study session and seminars on specific key topics such as cyber security and bribery, gifts, and entertainment.
Members of the Compliance Department and IT Department, acting as lecturers, host seminars at nine business sites and 31 affiliated companies on topics such as preventing misconduct and cyber security. Attendees are management-level personnel from the Company and Group companies. Seminars were also given concerning gifts and entertainment, mainly for the upper management.
Issuing case study reports
A “Compliance Mini Study,” which educates employees about cases of violation in case study format, is issued monthly, and heads-up reports (occasional publication) are also issued based on cases that occurred within the Toyobo Group.
Carrying out surveys
In the November Compliance Enforcement Month, a compliance survey was carried out to identify issues related to the status of compliance and promotion activities. Improvement measures were then taken.