Dialogue with Stakeholders

Related ESG: SG SDGs17
Communication with stakeholders

Policy and approach

Based on its corporate philosophy Jun-Ri-Soku-Yu (adhering to reason leads to prosperity), the TOYOBO Group Charter of Corporate Behavior states “Communication with stakeholders: We will carry out fair and appropriate information disclosure and enhance corporate value through communication with our stakeholders.” In accordance with this basic approach, the Toyobo Group actively disseminates information and engages in communication activities. The content of activities are also regularly reported to the management team. The Group strives to disseminate information in a timely, appropriate, and accurate manner to society as a whole, including our stakeholders such as customers, suppliers, shareholders and investors, employees, and local communities.

In our communication activities, we aim to promote an accurate understanding of the Toyobo Group and continuously enhance the Toyobo brand and corporate value while building relationships of trust by striving for two-way communication with stakeholders and the wider society as a whole.

Basic approach to information disclosure

The Toyobo Group endeavors to provide timely and appropriate information disclosure with consideration given to fairness and impartiality in order to continue to be a trusted company. The Group also communicates actively with stakeholders, including shareholders and investors, to help enhance its corporate value. These activities are based the following approaches.

a. Information disclosure as a social responsibility (accountability)

b. Communication to enhance corporate value

c. Communication to prevent damage to corporate value


As a member of society, the Toyobo Group will meet the expectations of stakeholders and contribute to the sustainable development of communities through collaboration with partners and cooperation in the regions where the Group operates with the aim of solving social issues.

<KPIs and Results>

Initiatives KPIs Targets (FY2022) Results (FY2021)
  • Active dissemination of information, strengthening of disclosure
  • Dialogue with shareholders and investors
  • Dialogue with employees
  • Collaboration and dialogue with industry, government, and academia
  • Coexistence with local communities
  1. No. of press releases
  1. 75 per year
  1. 90
  1. No. of interviews with investors
  1. 150 per year
  1. 144
  1. Frequency of meetings with employees and labor unions
  1. At least 30 times per year
  1. 14
  1. Frequency of engagement with stakeholders
  1. Twice a year
  1. 2 times

Dialogue with stakeholders and investors

Financial Results

The President provides an explanation of business performance at the presentations of full-year and second quarter financial results. In addition, Toyobo holds financial results presentations for financial institutions, including institutional investors and analysts at which the President explains the details of financial results and future management policy.

Toyobo holds teleconferences for the presentations of first and third quarter results at which the Executive Officer who is Controlling Supervisor of the Corporate Planning Division provides an explanation of business performance.

● IR Information

Toyobo is enhancing and expediting information disclosure in Japanese and English on the company’s investor relations website.

Toyobo also provides its Annual Financial Reports, Financial Results, and Integrated Reports as well as financial data available for download on its investor relations website together with archives. Timely disclosure materials (financial results, etc.) are posted on the investor relations website at the same time as public announcements are made.

In addition, Toyobo provides on-demand streaming of presentation videos for a certain period after the date of the financial results presentations. Toyobo also began publishing the Q&A scripts for the financial results presentations in fiscal 2020 and the teleconferences in fiscal 2021 to promote fair information disclosure.

Going forward, Toyobo will endeavor to enhance the materials and functions it provides to facilitate ease-of-use for all shareholders and investors.

● Annual General Meetings of Shareholders

The Annual General Meeting of Shareholders is held each year in late June at Toyobo’s Head Office in Osaka.

As the 163nd Annual General Meeting of Shareholders held on June 24, 2021 took place during the COVID-19 pandemic, Toyobo strongly advised shareholders to exercise their voting rights by post or online rather than attending the meeting in person.

Number of Shares and Shareholders (As of March 31, 2021)

Number of shares authorized for issue 200,000,000
Shares issued to date 89,048,792
(Including 203,350 treasury shares)
Number of shareholders 57,447

Composition of Shareholders by Type (As of March 31, 2021)

Composition of Shareholders by Type (As of March 31, 2120)


Toyobo group communicates with employees by introducing the company's management policies and activities through various media such as the group newsletter in the booklet, the intranet, and the company-wide bulletin board.

The group has started an "organizational culture and job satisfaction survey" for all employees in 2021.

The Central Management Consultation Meeting is held by the labor union (headquarters) and the company once a year, and Branch Management Consultation Meetings are held once by each of the eight branches nationwide. The headquarters officers participate for the union while the President participates in the Central Management Consultation Meeting and the respective Controlling Supervisors participate in the Branch Management Consultation Meetings representing the company. The meetings usually take place face-to-face, but were held in writing in fiscal 2021 in view of the COVID-19 pandemic.

Overseas business sites

In response to the globalization of its business activities, the Toyobo Group engages in communication with overseas business sites.

Each year, local staff of overseas business sites visit Japan for training. The curriculum is available in English and Japanese and has the three following objectives.

a. Deepening understanding of Toyobo;

b. Deepening interaction with Japanese employees;

c. Applying what learned in the home countries of trainees.

Toyobo also has an overseas business training system for selected young employees to spend six months out of a one-year program at an overseas business site learning the basics of language, culture, and overseas business while interacting with local staff.

With the COVID-19 is severely restricting cross-border mobility, we are taking care to reduce the distance between Japan and the outside world more than ever before on a day-to-day basis by making effective utilization of digital technology such as online conferencing.

In the past, the President of Toyobo has visited several overseas business sites each year to encourage expatriate and local staff. However, Assuming that the COVID-19 pandemic will be prolonged, we are planning to have the online gatherings.


Toyobo carried out two cases of communication in fiscal 2021 such as:

  • In October 2020, " ESG as a demand of the times "
    Mr. Megumi Sakuramoto, Chief ESG Analyst, Investment Div. Responsible Investment Group, Asset Management One Co., Ltd.
  • In January 2021, " Corporate sustainability initiatives at Mitsubishi Corporation " 
    Mr. Takehiro Fujimura, General Manager, Corporate Sustainability & CSR Department, Mitsubishi Corporation
Local communities

Please see the Local Communities page for more details.

External evaluation

Inclusion in ESG Indexes

Toyobo is listed on the following ESG Indexes , as of March 2022.

  • FTSE Blossom Japan Index
  • FTSE Blossom Japan Sector Relative Index
  • MSCI Japan ESG Select Leaders Index
  • MSCI Japan Empowering Women Index (WIN)

Other evaluations

Toyobo has received the following evaluations.